You have 14 days after receiving your product to request a return. You will then have 14 days to send back your order, once you have made us aware of the return. Please carefully check the size guide as to avoid any inconveniences or the need for exchanges due to miss sizing. If you ordered the wrong size please contact us by email  and we will be happy to arrange an exchange for the correct size.

Returned items must be in the same condition, unworn and in the original packaging We reserve the right to deny a return if items are not received in their original condition. Please contact customer services ( to enquire about a return. Returned items without prior communication could lead to items being returned to you.

Once your return is received a refund will be processed, and a credit will automatically be applied to your original payment method. Please note that it might take 2-5 working days for a refund to show up on any bank statements.

Customers are responsible for shipping costs when exchanging items. Shipping costs are non-refundable. Please ensure you send returns via a tracked service to make sure it reaches us & make your name and order number visible in so we know who it's coming from. Please email us to request returns address. 


You have 14 days after the purchase of your product to request a refund. You will then have a further 14 days to send back your order, once you have made us aware of the return.

Please note that our products are custom made to order. Due to the nature of our custom products and by law we are unable to offer refunds for the following reasons:

- Change of mind

- Wrong size ordered (please check size guide for exact sizing). *note you can still exchange your item for the correct size.

- No longer want an item (for example because it’s the wrong size or colour)

Our customer service team are always on hand to answer any questions you may have so just drop us an email with your name and order number: and we'll get back to you within customer service hours.

Our Catering Boxes